Last Updated: January 28, 2025

Welcome to Telltales (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our Podcast and Substack newsletter (collectively, the “Services”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

a. Personal Information

When you subscribe to our Substack newsletter, participate in our podcasts, or interact with our Services, we may collect the following personal information:

• Contact Information: Your name, email address, and any other contact details you provide.

• Usage Data: Information about how you access and use our Services, such as IP address, browser type, device information, and browsing behavior.

• Subscription Details: Information related to your subscription preferences, payment information (if applicable), and subscription history.

b. Non-Personal Information

We may also collect non-personal information that does not identify you individually, such as aggregated data, analytics, and usage statistics.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Improve Our Services: Delivering our podcast episodes and Substack content, personalizing your experience, and enhancing our offerings.

• Communication: Sending newsletters, updates, promotional materials, and responding to your inquiries.

• Analytics and Research: Understanding user behavior, tracking usage trends, and conducting research to improve our Services.

• Security: Monitoring and ensuring the security of our Services and protecting against unauthorized access or breaches.

3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. Cookies help us enhance your user experience by remembering your preferences and visits.

You can control the use of cookies at the individual browser level. If you choose to disable cookies, it may limit your ability to use certain features of our Services.

5. Third-Party Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you.

• Correction: The right to request correction of any inaccurate or incomplete personal information.

• Deletion: The right to request the deletion of your personal information under certain conditions.

• Opt-Out: The right to opt out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@telltales.com

Mailing Address:

Telltales

416 13th St
STE 200
San Diego, CA 92101